{"id":8433,"date":"2025-06-30T16:19:10","date_gmt":"2025-06-30T15:19:10","guid":{"rendered":"https:\/\/thescrumacademy.com\/?p=8433"},"modified":"2025-07-17T08:57:14","modified_gmt":"2025-07-17T07:57:14","slug":"the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think","status":"publish","type":"post","link":"https:\/\/thescrumacademy.com\/es\/2025\/06\/30\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\/","title":{"rendered":"The Hidden Reasons Your Teams Are Underperforming (It’s Not What You Think)"},"content":{"rendered":"

Julia was running out of patience with her team of developers.\u00a0 It was not a quality issue nor was it a question of not meeting deadlines. \u00a0In her eyes, they were underperforming, listless and lacked self-organization.\u00a0 She had hoped Scrum training would improve their performance and it did\u2026for a few weeks.\u00a0 But now they have reverted to their pre-training behaviors.\u00a0 As an experienced engineering manager, she knew something needed to change, but was unsure what action to take.<\/p>\n

Does this scenario sound familiar?\u00a0 In my previous article<\/a>, I identified the five factors that are necessary to support self-organization.\u00a0 But what does a leader do when, in spite of making sure these five factors are present in your environment, your developers still refuse to self-organize?<\/p>\n

How Are the Developers Organized?<\/h2>\n

In general, managers only have two choices when trying to organize a group of product developers.\u00a0 Product developers can either be part of a working group or a real team<\/a>.\u00b9 \u00a0These choices have a profound impact on the group\u2019s ability to self-organize, so let\u2019s briefly define them below.<\/p>\n

A working group is a collection of people organized around a strong leader who is responsible to deliver on the group\u2019s purpose by integrating each person\u2019s individual work products.\u00a0 A real team is also a collection of people but they share leadership, collective work products and mutual accountability in order to achieve the group\u2019s purpose.\u00a0 IME, the choice between a working group vs. a real team boils down to the nature of the work.<\/p>\n

Business-as-Usual vs. New and Unusual Problems<\/h2>\n

When the group\u2019s work is generally well-understood, standardized and familiar, I consider that work to be business-as-usual (BAU). \u00a0 Stuff you need to do to keep the lights on.\u00a0 For a development team, BAU work is the operational work: maintaining the network, managing licenses, writing standard operating procedures, responding to incidents, upgrading (or hardening) the network, implementing small changes or updates, etc.\u00a0 If there is a need for people to work together, they are coordinating their work to reduce duplication of effort and to identify who can most efficiently complete the work.\u00a0 And because the work is BAU, there is little (or no) need for discovery.\u00a0 In the Scrum world, BAU work is considered simple<\/a> or complicated<\/a>.<\/p>\n

However, not all work is BAU.\u00a0 When the group\u2019s work is unfamiliar to them or they discover that BAU solutions are no longer sufficient, they have what I call a new and unusual problem.\u00a0 A new and unusual problem is any scenario where the group does not know the solution upfront.\u00a0 In fact, by definition, a new and unusual problem does not have a single solution, but multiple plausible solutions.\u00a0 As a result, the people doing the work must collaborate to discover the best solution that meets the needs of all stakeholders and is sustainable.\u00a0 For development teams that build (or extend) digital products and services, most of their work will be new and unusual.\u00a0 In the Scrum world, any work that is new or unusual is considered complex<\/a>.<\/p>\n

Self-Organization is Optional for BAU Activities<\/h2>\n

Now that we have a way to distinguish between BAU work and new and unusual problems, we can start to see why some development teams lack self-organization: the work is not complex.\u00a0 When the work is not complex, friendly coordination among professionals will provide teams with good enough for now results.\u00a0 Self-organization is nice to have, but not essential.<\/p>\n

However, when the problems are new and unusual, then coordination among peers will not produce the desired outcomes.\u00a0 Complex problems require the entire group to leverage everyone\u2019s knowledge and experience to identify multiple plausible solutions.\u00a0 Then, the group must work together to discover, implement and support the best solution.\u00a0 IME, when working with complex problems self-organization is absolutely essential for success.\u00a0 Without it, teams fail.<\/p>\n

Leadership Implications<\/h2>\n

As a leader, the first step you need to take is to determine if the majority of the group\u2019s work is BAU or new and unusual.\u00a0 IME, if nearly all the activities the group is expected to complete are predominantly operational and support, then their work is BAU.\u00a0 If nearly all the activities the group is expected to complete are related to creating, testing and deploying new functionality, then their work is new and unusual.<\/p>\n

If you have a BAU team, then the most effective way to organize the developers is into a working group. \u00a0 Stop trying to enforce self-organization and collaboration among the team members since it is not required for success.\u00a0 Just be happy with whatever levels of self-organization and collaboration are present within the team.\u00a0 If you want to create a real team around BAU work, then go for it!\u00a0 Of course, in a working group the leader becomes the bottleneck for delivery.<\/p>\n

If you have a team whose work is new and unusual, i.e. complex, then the most effective way to organize them is into a real team.\u00a0 In this case, you absolutely have to have self-organization and collaboration.\u00a0 If there is no self-organization, you will not achieve your goals.\u00a0 To accelerate the emergence of self-organization, there are two actions to take as a leader.\u00a0 One, identify the team\u2019s current stage in the Tuckman model<\/a>.\u00a0 Two, reinforce the five factors which enable self-organization: constraints, autonomy, visibility, metrics and emergent leadership.<\/p>\n

In the final article<\/a> of this series, I will explore what to do when your organization is the problem!<\/p>\n

\n

1 – There is a third state many product developers fall into, a pseudo team.\u00a0 But membership in a pseudo team is often due to neglect and should never<\/strong> be the destination.\u00a0 Why?\u00a0 Because the performance of a pseudo team is significantly less than a working group or real team.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Julia was running out of patience with her team of developers.\u00a0 It was not a quality issue nor was it a question of not meeting deadlines. \u00a0In her eyes, they […]<\/p>\n","protected":false},"author":1,"featured_media":8434,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":""},"categories":[208,7,10,209,207,5,215],"tags":[],"class_list":["post-8433","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-advanced-practitioners","category-agile-scrum","category-developers","category-leaders","category-personas","category-scrum-methodology","category-scrum-team"],"yoast_head":"\nThe Hidden Reasons Your Teams Are Underperforming (It's Not What You Think) - The Scrum Academy<\/title>\n<meta name=\"description\" content=\"The hidden reason developer teams underperforms is because leaders don\u2019t distinguish between business as usual and new work.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thescrumacademy.com\/es\/2025\/06\/30\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Hidden Reasons Your Teams Are Underperforming (It's Not What You Think) - The Scrum Academy\" \/>\n<meta property=\"og:description\" content=\"The hidden reason developer teams underperforms is because leaders don\u2019t distinguish between business as usual and new work.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/thescrumacademy.com\/es\/2025\/06\/30\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\/\" \/>\n<meta property=\"og:site_name\" content=\"The Scrum Academy\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-30T15:19:10+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-17T07:57:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/thescrumacademy.com\/wp-content\/uploads\/2025\/06\/BAUvNew.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Carlton Nettleton\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Carlton Nettleton\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/2025\\\/06\\\/30\\\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/2025\\\/06\\\/30\\\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\\\/\"},\"author\":{\"name\":\"Carlton Nettleton\",\"@id\":\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/#\\\/schema\\\/person\\\/2a0fb199044ecd4af3704c734747fc6a\"},\"headline\":\"The Hidden Reasons Your Teams Are Underperforming (It’s Not What You Think)\",\"datePublished\":\"2025-06-30T15:19:10+00:00\",\"dateModified\":\"2025-07-17T07:57:14+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/2025\\\/06\\\/30\\\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\\\/\"},\"wordCount\":971,\"image\":{\"@id\":\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/2025\\\/06\\\/30\\\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/thescrumacademy.com\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/BAUvNew.jpg\",\"articleSection\":[\"Advanced Practitioners\",\"Agile Scrum\",\"Developers\",\"Leaders\",\"Personas\",\"Scrum Methodology\",\"Scrum Team\"],\"inLanguage\":\"es\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/2025\\\/06\\\/30\\\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\\\/\",\"url\":\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/2025\\\/06\\\/30\\\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\\\/\",\"name\":\"The Hidden Reasons Your Teams Are Underperforming (It's Not What You Think) - The Scrum Academy\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/2025\\\/06\\\/30\\\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/2025\\\/06\\\/30\\\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/thescrumacademy.com\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/BAUvNew.jpg\",\"datePublished\":\"2025-06-30T15:19:10+00:00\",\"dateModified\":\"2025-07-17T07:57:14+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/#\\\/schema\\\/person\\\/2a0fb199044ecd4af3704c734747fc6a\"},\"description\":\"The hidden reason developer teams underperforms is because leaders don\u2019t distinguish between business as usual and new work.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/2025\\\/06\\\/30\\\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/2025\\\/06\\\/30\\\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/2025\\\/06\\\/30\\\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\\\/#primaryimage\",\"url\":\"https:\\\/\\\/thescrumacademy.com\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/BAUvNew.jpg\",\"contentUrl\":\"https:\\\/\\\/thescrumacademy.com\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/BAUvNew.jpg\",\"width\":1200,\"height\":800,\"caption\":\"BAU v. New\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/2025\\\/06\\\/30\\\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Hidden Reasons Your Teams Are Underperforming (It’s Not What You Think)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/\",\"name\":\"The Scrum Academy\",\"description\":\"Everyone anywhere can do better Scrum\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/#\\\/schema\\\/person\\\/2a0fb199044ecd4af3704c734747fc6a\",\"name\":\"Carlton Nettleton\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6d69c37c349230a49a1ec6c77c21c4b35043de9fbcce8a202d61f707025cd537?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6d69c37c349230a49a1ec6c77c21c4b35043de9fbcce8a202d61f707025cd537?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6d69c37c349230a49a1ec6c77c21c4b35043de9fbcce8a202d61f707025cd537?s=96&d=mm&r=g\",\"caption\":\"Carlton Nettleton\"},\"description\":\"My name is Carlton Nettleton and I am the President of Look Forward Consulting. I am an international speaker, trainer and author of the book, Fourteen Observations of Good Scrum Practice and my book has been translated into Spanish. My passion is to share my excitement, enthusiasm and encouragement with teams and organizations as they reach for higher levels of performance and engagement. My business is to help your business grow and flourish.\",\"url\":\"https:\\\/\\\/thescrumacademy.com\\\/es\\\/author\\\/admin\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"The Hidden Reasons Your Teams Are Underperforming (It's Not What You Think) - The Scrum Academy","description":"The hidden reason developer teams underperforms is because leaders don\u2019t distinguish between business as usual and new work.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/thescrumacademy.com\/es\/2025\/06\/30\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\/","og_locale":"es_ES","og_type":"article","og_title":"The Hidden Reasons Your Teams Are Underperforming (It's Not What You Think) - The Scrum Academy","og_description":"The hidden reason developer teams underperforms is because leaders don\u2019t distinguish between business as usual and new work.","og_url":"https:\/\/thescrumacademy.com\/es\/2025\/06\/30\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\/","og_site_name":"The Scrum Academy","article_published_time":"2025-06-30T15:19:10+00:00","article_modified_time":"2025-07-17T07:57:14+00:00","og_image":[{"width":1200,"height":800,"url":"https:\/\/thescrumacademy.com\/wp-content\/uploads\/2025\/06\/BAUvNew.jpg","type":"image\/jpeg"}],"author":"Carlton Nettleton","twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"Carlton Nettleton","Tiempo de lectura":"5 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/thescrumacademy.com\/es\/2025\/06\/30\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\/#article","isPartOf":{"@id":"https:\/\/thescrumacademy.com\/es\/2025\/06\/30\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\/"},"author":{"name":"Carlton Nettleton","@id":"https:\/\/thescrumacademy.com\/es\/#\/schema\/person\/2a0fb199044ecd4af3704c734747fc6a"},"headline":"The Hidden Reasons Your Teams Are Underperforming (It’s Not What You Think)","datePublished":"2025-06-30T15:19:10+00:00","dateModified":"2025-07-17T07:57:14+00:00","mainEntityOfPage":{"@id":"https:\/\/thescrumacademy.com\/es\/2025\/06\/30\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\/"},"wordCount":971,"image":{"@id":"https:\/\/thescrumacademy.com\/es\/2025\/06\/30\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\/#primaryimage"},"thumbnailUrl":"https:\/\/thescrumacademy.com\/wp-content\/uploads\/2025\/06\/BAUvNew.jpg","articleSection":["Advanced Practitioners","Agile Scrum","Developers","Leaders","Personas","Scrum Methodology","Scrum Team"],"inLanguage":"es"},{"@type":"WebPage","@id":"https:\/\/thescrumacademy.com\/es\/2025\/06\/30\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\/","url":"https:\/\/thescrumacademy.com\/es\/2025\/06\/30\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\/","name":"The Hidden Reasons Your Teams Are Underperforming (It's Not What You Think) - The Scrum Academy","isPartOf":{"@id":"https:\/\/thescrumacademy.com\/es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/thescrumacademy.com\/es\/2025\/06\/30\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\/#primaryimage"},"image":{"@id":"https:\/\/thescrumacademy.com\/es\/2025\/06\/30\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\/#primaryimage"},"thumbnailUrl":"https:\/\/thescrumacademy.com\/wp-content\/uploads\/2025\/06\/BAUvNew.jpg","datePublished":"2025-06-30T15:19:10+00:00","dateModified":"2025-07-17T07:57:14+00:00","author":{"@id":"https:\/\/thescrumacademy.com\/es\/#\/schema\/person\/2a0fb199044ecd4af3704c734747fc6a"},"description":"The hidden reason developer teams underperforms is because leaders don\u2019t distinguish between business as usual and new work.","breadcrumb":{"@id":"https:\/\/thescrumacademy.com\/es\/2025\/06\/30\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/thescrumacademy.com\/es\/2025\/06\/30\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/thescrumacademy.com\/es\/2025\/06\/30\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\/#primaryimage","url":"https:\/\/thescrumacademy.com\/wp-content\/uploads\/2025\/06\/BAUvNew.jpg","contentUrl":"https:\/\/thescrumacademy.com\/wp-content\/uploads\/2025\/06\/BAUvNew.jpg","width":1200,"height":800,"caption":"BAU v. New"},{"@type":"BreadcrumbList","@id":"https:\/\/thescrumacademy.com\/es\/2025\/06\/30\/the-hidden-reason-your-developers-are-underperforming-its-not-what-you-think\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/thescrumacademy.com\/es\/"},{"@type":"ListItem","position":2,"name":"The Hidden Reasons Your Teams Are Underperforming (It’s Not What You Think)"}]},{"@type":"WebSite","@id":"https:\/\/thescrumacademy.com\/es\/#website","url":"https:\/\/thescrumacademy.com\/es\/","name":"The Scrum Academy","description":"Everyone anywhere can do better Scrum","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/thescrumacademy.com\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Person","@id":"https:\/\/thescrumacademy.com\/es\/#\/schema\/person\/2a0fb199044ecd4af3704c734747fc6a","name":"Carlton Nettleton","image":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/secure.gravatar.com\/avatar\/6d69c37c349230a49a1ec6c77c21c4b35043de9fbcce8a202d61f707025cd537?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/6d69c37c349230a49a1ec6c77c21c4b35043de9fbcce8a202d61f707025cd537?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/6d69c37c349230a49a1ec6c77c21c4b35043de9fbcce8a202d61f707025cd537?s=96&d=mm&r=g","caption":"Carlton Nettleton"},"description":"My name is Carlton Nettleton and I am the President of Look Forward Consulting. I am an international speaker, trainer and author of the book, Fourteen Observations of Good Scrum Practice and my book has been translated into Spanish. My passion is to share my excitement, enthusiasm and encouragement with teams and organizations as they reach for higher levels of performance and engagement. My business is to help your business grow and flourish.","url":"https:\/\/thescrumacademy.com\/es\/author\/admin\/"}]}},"_links":{"self":[{"href":"https:\/\/thescrumacademy.com\/es\/wp-json\/wp\/v2\/posts\/8433","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thescrumacademy.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thescrumacademy.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thescrumacademy.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thescrumacademy.com\/es\/wp-json\/wp\/v2\/comments?post=8433"}],"version-history":[{"count":0,"href":"https:\/\/thescrumacademy.com\/es\/wp-json\/wp\/v2\/posts\/8433\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/thescrumacademy.com\/es\/wp-json\/wp\/v2\/media\/8434"}],"wp:attachment":[{"href":"https:\/\/thescrumacademy.com\/es\/wp-json\/wp\/v2\/media?parent=8433"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thescrumacademy.com\/es\/wp-json\/wp\/v2\/categories?post=8433"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thescrumacademy.com\/es\/wp-json\/wp\/v2\/tags?post=8433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}